2019 RATES

Meet & Greet Service per flight  – Silver Service:

 

1 to 14 passengers

R335-00

15 to 44 passengers

R630-00

45 + passengers will be quoted on request

T.B.A.

Cancellation: - less than 1hour before flight

Full rate

No-show

Full rate

Late bookings: - less than 12hrs before flight

R150-00 extra

Porterage:

R10-00p.p.

Flights arriving or departing before 06:00 or after 20:00

R150-00 extra

20% surcharge to be levied for expenses paid by AMG Services on behalf of the client.

 

This service includes:

We meet the clients in the Arrivals hall and assist them to the coach, car hire, shuttle service or the next relevant terminal for a departing flight.
If required by the tour operator, luggage will be loaded onto large trolleys and transferred to the relevant terminal.
If required by the clients and time permitting, we will assist clients with money exchange, storage of luggage or the renting of mobile phones.
Documentation will be discussed with the relevant clients, and if the clients have special requests regarding their itineraries, we will advise the agent or tour operator on the client’s behalf.
We will advise the agent or tour operator about any flight delays concerning their clients

* All prices exclude VAT @ 15%

Full Meet & Greet Service – Gold Service:       

All inclusive service for clients transferring through the airport 2-3 times
 

01 – 14 passengers

R660-00

15 – 44 passengers

R1 330-00

45 + pax – will be quoted on request

T.B.A.

20% surcharge to be levied for expenses paid by AMG Services on behalf of the client.

 

Porterage:

R10-00 per person

This service includes:

 

Personal Service:

 

We meet the clients in the building and assist them to the coach, car hire, shuttle service or the next relevant terminal for a departing flight.
If required by the tour operator, luggage will be loaded onto large trolleys and transferred to the relevant terminal.
If required by the clients and time permitting, we will assist clients with money exchange, storage of luggage or the renting of mobile phones.
Documentation will be discussed with the relevant clients, and if the clients have special requests regarding their itineraries, we will advise the agent or tour operator on the client’s behalf.
With groups, we liase with the tour leader about any special requirements for the next departing flight, e.g. seating requests, special meals, and special assistance (wheelchairs etc)
A specialized VIP meet/greet can be arranged in the restricted area before immigration clearance (at an additional cost)
When clients depart on their international flights, we assist them with the custom’s procedure regarding VAT.
Clients are escorted up to immigration.
With an incoming group, we liase with the relevant coach driver, before the group is escorted out to the coach terminal, to ensure that all is in place.
With a departing group, we liase with the relevant coach driver to ensure that the coach is running on time, and that their arrival at the coach terminal will run smoothly (having the trolleys and porters ready etc)
We will advise the agent or tour operator about any flight variations or flight delays concerning their clients. 

Ticketing and Check-in: 

Re-confirmation of airline tickets.
Booking of assistance onto flight (e.g. wheelchair)
Booking of special meals, if requested by the group.
Safe storage of tickets and documentation, in our office safe.
Pre-check-in of groups on the day of departure.
Liasing with the airlines about specific seating requirements that the groups might have.
Liasing with airline staff to sort out any ticket problems that may occur (correction of wrong names in bookings etc)
In emergency cases (ex. misconnections) re-booking of clients onto other flights.
Arranging porters (if required by tour operator) with large trolleys beforehand, to off load the coach and transfer the luggage to the relevant terminal.
Assisting with sending of luggage at the check-in counters.
Escorting clients to the security point at the departure hall. 

Luggage: 

Sorting out of luggage irregularities. (e.g. lost luggage, damaged luggage, pilfered luggage).
Liasing with the airline concerned to trace lost luggage.
In cases of lost luggage, we will supply the airline with all the relevant details regarding the group’s itinerary, so that luggage can be linked up with the clients.
Assisting with the claiming of refunds regarding luggage irregularities.
Assisting with storage of luggage in basement storage facility if required.
Assisting clients to have their luggage “bubble wrapped” if required. 

All prices exclude VAT @ 15% 

Rates are subject to change depending on radical overhead increases beyond our control.

Contact Us

Tel: +27 (0)82 462 1341
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
www.airportmeetandgreet.co.za